APPOINTMENTS
At this Wiltshire dental practice we see you by appointment
only. Our Receptionists will be pleased to help you during
these hours:
8:20am to 12:30pm Monday to Friday
1:20pm to 5:00pm Monday to Thursday
We try our best to be on time for appointments. The commonest
cause of delays is late attendance of patients, which has
an inevitable knock on effect for others. We respectfully
ask patients to give themselves adequate time for parking,
especially on Thursdays, which are market days in Devizes.
If you are very early, then take advantage: settle in, read
the papers, sip a coffee!
When making a routine checkup appointment, if you know that
you have a dental problem please inform our Receptionist so
that she can allocate you more time.
Should you call out of hours, there is a recorded message
providing information for emergency situations. There is no
facility for you to leave a message.
We ask you to please make any cancellation of appointment
providing one full working day’s notice within our working
hours. If that is impossible, we still appreciate a word or
note from you.
EMERGENCIES
During Practice hours:
We try to help at short notice on real dental emergencies
(e.g. sudden pain or haemorrhage) as well as other dental
problems such as a broken filling or denture, a loose crown,
or a vague discomfort. We allocate parts of the day to short
notice urgent cases.
Call Reception on 01380-722387 for advice.
If we have time available, then we will try to help genuine
distress cases who are not our registered patients. In this
case, the patient will prepay a fixed fee to cover a brief
appointment.
EMERGENCY SERVICES Out of Hours
Advice for our regular patients only:
An emergency rota of local GDPs from private Devizes dental
practices man this service for their patients only.
Out of normal hours there will be a recorded message which
advises you how to contact an emergency dentist. You will
be asked to call a pager operator on 07623-946093
(this number may change and it is best to check the recorded
message).
On connection, a message reminds you of the information to give, then you pass to an operator. The emergency dentist is on duty weekdays end of surgery time to 7.00pm and weekends/public holidays 9.00am to 5.00pm.
It is essential that you give
the operator BRIEF information which must be:
- the patient’s full title and name
- their full STD phone number
- the name of their dentist
Unless this information is supplied then there may
not be a response to your call. This Emergency Service
covers only current regular patients of certain
Dental Practices. |
There is no need to go into details of the actual problem with
the pager operator – only a small amount of information
can be relayed (by text) to the Duty Dentist, who will then
try and contact the patient. If you attend a practice out of
hours you must be prepared to pay in advance for the service.
Our practice sees its own under
18s free for a genuine callout. |
