YOUR FIRST VISIT
Your first visit to this Wiltshire dental practice is normally to meet and allow us to discuss your particular mouth status and needs, without any treatment being provided at this stage.

If you have yet to decide whether to consult us, you may wish to send us an enquiry now by using the online email enquiry form. We will either reply online or contact you by phone or mail. However, if you need a rapid answer, we recommend that you telephone. 

Our friendly Receptionists will answer your queries and help you to register with us so that your first visit can be booked. We will be asking you to complete confidential medical and dental enquiry forms for return to us prior to the appointment.

We believe most patients are apprehensive and New Patients are no exception. Please allow yourself lots of time beforehand and so we can offer you a coffee or tea maybe, with our compliments, and you can settle, relax a little, and read a newspaper or magazine.

Just occasionally, a first visit for a new patient may have to be one to relieve discomfort or pain, in which case you will receive guidance from our Receptionists. 

Some patients are attending for a Second Opinion on their particular problem. The format will be the same as for a First Visit (i.e. New Patient Examination). Afterwards he will carefully and gently examine your mouth, your teeth being only a part of this examination. Any relevant photographs and X-rays taken are included in the initial Fee.

The findings of the Examination will be discussed with you, as will any treatment options, back in the discussion area. This will allow you to be more at ease away from the dental chair and we want you to feel free to question and discuss.

TREATMENT PLAN
A written plan of estimated treatment costs will be provided. You will sign this document, not as a pledge to proceed with treatment but as an acceptance that you understand the costs and terms of proceeding. You will be given a copy. 

If subsequently you decide to proceed then that document is our basis of business and treatment at our Devizes dental practice. 

REFERRALS
Following discussion with you, it may be that an aspect of your proposed treatment or even the whole treatment is best carried out by referral to a trusted colleague. In such cases, it may not be possible at the time to give you more than an outline of what that colleague can or will do apart from being asked by us to look at your problem.